General Lead Time / Shipping Info:
Before ordering, be sure to check the description of item you want. Although most items are in stock and ship same day of purchase, some items may be labeled as temporarily backordered or be special order and have a lead time of 1-14 days before we ship them out. If you need one of these items right away, or the lead time is longer than what you expect it to be, feel free to contact us. We might be able to help.

Backorder Shipping:
Any items that are on backorder will be identified when adding to the shopping cart - if the system doesn't identify it as out of stock, it's a very good bet that we have it for you in our warehouse.  Please see our Terms and Conditions page for information about when we will capture payment on items that are backordered.

If you order an item that we do not have in stock, we will place your entire order into 'ON ORDER' status. Our goal is to reduce shipping costs to you, so we will wait on your order to be complete before shipping it to you. If we deem it necessary to break out your order into multiple shipments, we may alter the shipping method we send either shipment with. If you need items broken into different shipments, we invite you to place multiple orders, or contact us for more details.

Shipping Domestically:
We ship via two carriers within the US - UPS (Ground, 3rd Day Select, 2nd Day Air, and Overnight) and USPS (Express, Priority, and First Class Mail). Please use the above chart to estimate shipping time in transit.

Shipping Internationally:
We will ship internationally to the following countries via USPS Express, Priority, and First Class Mail when not barred from doing so by our wholesalers:

Anguilla – Argentina – Australia – Austria – Belgium – Brazil – Canada – Chile – China – Costa Rica – Cyprus – Czech Republic – Denmark – Dominican Republic – Ecuador – Estonia – Finland – France – Germany – Greece – Hong Kong – Hungary – Iceland – India – Ireland – Israel – Italy – Jamaica – Japan – Latvia – Luxembourg – Lithuania – Malaysia – Malta – Mexico – Monaco – Netherlands – New Zealand – Norway – Portugal – Poland – Slovakia – Slovenia – South Africa – South Korea – Spain – Sweden – Switzerland – Taiwan – Thailand – Turkey – United Kingdom – Uruguay – Venezuela

If your country is not in the above list and feel it should be, please contact us.

Any duties, taxes, and fees, if applicable, are not included in the postage paid, and must be paid by the customer directly. If duties and/or taxes are assessed, most countries will collect from the recipient a customs clearance and delivery fee in addition to the duties and taxes. This fee is authorized by international postal agreements to reimburse the delivery service for the costs it incurs in clearing the items through customs and collecting duties at the time of delivery.

Please also note that transit time for international shipments may take as long as 30-60 days depending on the customs department of the destination country.  Please see the above chart for estimted shipping times.